Heating Services FAQ's

We provide plumbing, boiler, and heating services across Colchester, Essex, and Suffolk, as well as many nearby towns and villages. If you are unsure whether we can reach your property, just give us a call and we’ll be happy to confirm.

Yes, all of our engineers are fully Gas Safe registered and OFTEC approved, which means they are legally certified to work safely on gas, oil, and LPG systems. We also keep up to date with the latest training so our customers always receive professional and reliable heating services.

We recommend booking a professional boiler service once every 12 months. Annual servicing helps identify potential issues early, keeps your boiler working efficiently, and is often required to keep the manufacturer’s warranty valid.

Yes, we install a wide range of boilers including gas, oil, and LPG systems from leading brands such as Worcester Bosch, Ideal, and Vaillant. We’ll also advise you on the best model for your home, taking into account your heating needs, budget, and energy efficiency goals.

Absolutely. We install modern smart thermostats that allow you to control your heating from your phone or tablet. This gives you more flexibility, helps reduce energy bills, and makes sure your home is always warm when you need it.

Yes, we provide a responsive emergency repair service if your boiler stops working. Our experienced engineers aim to diagnose the problem quickly and carry out repairs on the spot where possible, so you can get your heating and hot water back without delay.

Most of the boilers we install come with manufacturer-backed warranties of up to 12 years, depending on the model and package chosen. This means you can have peace of mind knowing your new system is protected for many years to come.

Yes, we carry out annual landlord gas safety inspections and provide all the required certificates to keep you compliant with current regulations. We can also remind you when your next check is due, making the process simple and hassle-free.

In many cases, we can install a new boiler within just a few days of your enquiry. The exact timescale depends on availability and the type of system required, but we always aim to work around your schedule and minimise disruption to your home.

We work with leading manufacturers such as Worcester Bosch, Ideal, and Vaillant, all of which offer excellent performance, reliability, and strong warranty cover. Our engineers will recommend the best options based on your property size, hot water demand, and budget.

Yes, we offer free, no-obligation quotes for all boiler installations, servicing, and repair work. Our team will assess your needs and provide a clear, upfront price so you know exactly what to expect before any work begins.

Yes, upgrading to a modern, energy-efficient boiler can significantly reduce your heating bills. A new system combined with our professional heating services ensures your home stays comfortable while lowering energy consumption over time.

During a service, our engineers will carry out a full inspection of your boiler, clean key components, check for wear and tear, and ensure it is running efficiently and safely. We’ll also provide advice if we spot any issues that could cause problems in the future.

Yes, alongside boiler and heating services, we provide a wide range of plumbing support. This includes fixing leaks, installing new fixtures, and helping with water pressure issues, so you can rely on us for all aspects of home heating and plumbing.

With over 25 years of experience, fully qualified engineers, and strong links to trusted boiler brands, we provide a professional service that you can depend on. We take pride in our local reputation and always aim to deliver honest advice and high-quality workmanship.